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Port Townsend Vineyards

Wine Club Frequently Asked Questions

 

What discounts do I receive as a member?

All members receive:
  • 10% off all wines by-the-glass
  • 10% off bottle purchases (1 to 5 bottles)
  • 15% off six pack purchases (6 to 11 bottles)
  • 20% off case purchases (12+ bottles)

What does it cost to join? Are there any fees? 

Membership begins with an initial purchase of three bottles of our wine, totaling $90 or more. There are no ongoing fees or dues; however, you're required to purchase two allocations per year. Beyond these two allocations, there are no automatic charges to your credit card on file.

What is an allocation?

An allocation is a curated selection of wines reserved exclusively for our members. Depending on your club tier, each allocation includes three, six, or twelve bottles. Our winemaker and team select new, exclusive, and seasonal favorites to delight the curious and adventurous palate. Allocations are offered in the spring and fall each year.

How do I pay for my allocation?

Members are required to have a valid credit card on file that will be charged for each allocation. You can update this information in person, over the phone, or online. Members are notified via email with dates and confirmation of allocation charges. Please note, although your credit card is on file for the wine club, we may not be able to charge it for day-to-day tasting room transactions.

Can I change the wines in my allocation?

Each season, our winemaker and team select new, exclusive, and seasonal wines specifically for the club. Your allocation is pre-set to these selections. Based on current availability, we can offer some alternatives during allocation time; however, not every wine on our menu may be available for substitution. Members may purchase additional wines not included in the allocation during pick-up. For members receiving wines via UPS, additional wines can be ordered, and our staff will package them together for shipping.

Do you have an "All Reds" or "All Whites" option?

Port Townsend Vineyards does not offer an "All Reds" or "All Whites" option at this time. We encourage our members to explore all of our wines to find their perfect pairing with classic Northwest found, foraged, fished, and farmed foods.

When will I receive my first allocation?

Wine club members receive two allocations per year, in the spring and fall. The spring allocation is released in April/May, while the fall allocation is released in September/October. Members are notified via email before each allocation is charged to their card on file. Any additional allocations or promotions are completely voluntary. Please note, club enrollment requires a two-allocation minimum commitment.

How do I log into my account?

In the top, right-hand corner of our website you can click on "Log In" to access your membership. Once you enter your username and password, you can navigate to your membership portal by clicking on "Hello (Your Name)" at the top of the screen. Members can edit their information, add or remove a credit card, check on the current allocation, add a shipping address, and see allocation order history. Once you are signed in, you can then see your membership discounts when you add wines to the shopping cart. If you need to change your username and password please follow the links on the sign in page. Please email wineclub@porttownsendvineyards.com if you are experiencing any problems. 

Where do I pick up my allocation?

Your allocations will be available for pick-up at our winery location. We invite members to celebrate these releases at "Pick Up" events, where your wines will first be available. After these events, your wines are kept at the winery location and can be picked up from the tasting room. Let our staff know you are a member, and they will be happy to assist you.

How long do I have to pick up my allocation?

If you're unable to attend a "Pick Up" event, we can hold your wines for up to 60 days. After this period, we'll automatically ship your club wines to the address on file, with applicable shipping rates for Oregon and California. An adult signature (21+) is required upon delivery. If the wine is returned and needs to be reshipped, additional shipping charges will apply.

Where do you ship? What are the shipping fees?

Port Townsend Vineyards can ship your wines to any physical Washington, Oregon, or California address via UPS Ground shipping. A person 21 years or older is required to sign for these shipments at time of delivery. UPS does not ship wine to any PO box address. We can also ship to any UPS store location for pick up. Our club shipping rates are:
 
  • Washington 
    • $15 flat rate on 1 to 2 bottles
    • Complimentary shipping for 3 bottles or more!
  • Oregon
    • $20 flat rate on 1 to 5 bottles
    • Complimentary shipping for 6 bottles or more!
  • California
    • $25 flat rate on 1 to 11 bottles
    • Complimentary shipping for cases or more!

 

How do I cancel my membership?

We understand things can change and we would be sad to see you go! Each situation is unique, so please email our Wine Club Coordinator at wineclub@porttownsendvineyards.com to discuss your options. 

 

Other terms and conditions may apply. Membership discounts and benefits are subject to change at any time.
 

Have other questions that we haven't covered? Please email wineclub@porttownsendvineyards.com
for answers. Cheers!